Secure
your spot
Here’s everything you need to join a Baseline retreat: how to book, how the 50% deposit works and what happens if your plans change.
Five simple
steps
From your first chat with us to landing at the retreat. We’re with you at every step.
Apply for a spot
Tell us about your game, then pick a time for a quick chat with our team.
Apply for a spotPick your trip
Choose your retreat and room type, private or twin share. Every brochure lists the dates and prices.
See retreatsGet your invoice
We send you an invoice with your package, the total price and how to pay.
Pay 50% deposit
Pay half of your retreat price. Your spot is secured once we receive it.
Get ready to play
We ask for your landing time, email and t-shirt size, and help arrange transport for the group.
How the
deposit works
You pay in two parts. Your invoice shows the exact amounts and the due date for each.
Deposit to secure your spot
Pay half of your retreat price after you receive your invoice. We confirm your spot once the payment reaches us.
Balance before the retreat
Pay the remaining half before the retreat starts. The due date is on your invoice.
Bank transfer
Transfer to the account on your invoice. Add your full name as the reference.
Credit card
Card payments are welcome, with a 3.5% card fee added to the amount.
Your confirmation
Once your deposit reaches us, we confirm your spot and share the next steps for the trip.
If your plans
change
We plan every retreat around the people who book, so here is how changes work.
Bookings are non-refundable
Once you pay, your deposit and payments can’t be refunded. Courts, rooms and coaches are booked for you.
Send a friend instead
You can transfer your spot to someone else up to 14 days before the retreat starts. Just tell us their name.
Something came up?
If you can’t attend because of something unexpected, reach out and we’ll talk through the options together.
If we cancel
If we have to cancel a retreat, for example because of a natural disaster, you get a full refund or a credit for a future trip.
Our tip: get travel insurance that covers cancellations and medical costs when you book your flights.
Good
questions
Can’t find your answer? Message us and we’ll help.
Who are the retreats for?
All levels are welcome. Weekend warriors, former juniors, club players and people who are newer to tennis all join us. On the call we learn about your game so we can group you well on court.
Can I come on my own?
Yes. Many guests join solo and leave with new friends. If you’d like to share a room, we can pair you with another guest. Shared rooms are same-gender only.
What’s included?
Accommodation, the meals listed in the itinerary, tennis sessions and group workouts, Baseline merchandise and the retreat experiences. Each brochure lists the full details.
What’s not included?
Flights, travel insurance and personal expenses, unless your package says otherwise. Airport transfers aren’t part of the fee, but we ask for your landing time and help arrange transport for the group.
How much is the deposit?
50% of your retreat price. It secures your spot. The balance is due before the retreat, and the date is on your invoice.
Can I pay by credit card?
Yes. A 3.5% card fee is added to the amount. You can also pay by bank transfer.
What currency are prices in?
Each retreat brochure shows its prices and currency. Early bird and standard rates depend on availability and deadlines.
What if I can’t make it?
Bookings are non-refundable, but you can transfer your spot to a friend up to 14 days before the retreat. If something unexpected comes up, contact us and we’ll look at the options with you.
What if the retreat is cancelled?
If we cancel because of events outside our control, such as a natural disaster, you receive a full refund or a credit for a future retreat.
Do I need to be fit to join?
You should be in good health and able to take part in tennis and fitness sessions. Every activity is optional. Let us know about any injuries, medical conditions or dietary needs before the trip so we can plan for you.
Can the schedule change?
Sometimes. Weather or availability can mean changes to the schedule, activities or coaches. We let you know as early as we can.
Will I appear in photos or videos?
We take photos and videos during the retreat and may use them on our website and social media. By joining, you agree to this use.
Your spot is waiting.
Apply for a spot and we’ll help you pick the retreat that suits your game.